Our Natural Gas and Electric Service
NorthWestern Energy serves 337 communities in Montana, South Dakota and Yellowstone National Park with safe and reliable electricity. We serve natural gas to 202 communities in Montana, South Dakota and Nebraska.
Our Company
For more than 100 years, NorthWestern Energy has been committed to delivering safe, reliable and innovative energy solutions.
We serve gas and electric to customers in the western two-thirds of Montana and eastern South Dakota. We also have gas service in Nebraska, and serve electricity to Yellowstone National Park.
We own and operate a diverse generation fleet of wind, water, natural gas and coal-fired resources and the high-voltage electric transmission system and distribution system. We also own and operate natural gas production, transmission and distribution systems.
We serve gas and electric to customers in the western two-thirds of Montana and eastern South Dakota. We also have gas service in Nebraska, and serve electricity to Yellowstone National Park.
We own and operate a diverse generation fleet of wind, water, natural gas and coal-fired resources and the high-voltage electric transmission system and distribution system. We also own and operate natural gas production, transmission and distribution systems.
Enriching Lives Through a Safe, Sustainable Energy Future
Enriching Lives Through a Safe, Sustainable Energy Future
NorthWestern Energy has provided reliable and affordable electricity and natural gas to customers in Montana, South Dakota and Nebraska for more than 100 years.
Our Commitment to Sustainability
Sustainability means meeting today’s needs while planning for tomorrow’s as well. It is not just a matter of good environmental practices, being a sustainable enterprise must also incorporate social and governance best practices.
NorthWestern Energy at a glance
775,300
customers served across Montana, South Dakota, Nebraska and Yellowstone National Park
1,573
employees working across our service territory
55%
carbon-free electric generation
Our vision
Enriching lives through a safe sustainable energy future.
Our mission
Working together to provide safe, reliable and innovative energy solutions that create value for customers, communities, employees, and investors.
Our values
SERVICE: Safety, Excellence, Respect, Value, Integrity, Community, Environment
Our Hydro Facilities
Our carbon-free hydro system is the foundation of our energy generation portfolio in Montana. In 2023, 35.7% of our electricity for Montana customers came from our hydro facilities.
Giving Back to Our Communities
NorthWestern Energy is committed to being a good corporate citizen of all the communities we serve. In 2023, we gave nearly $2 million in charitable donations and community support.
Where Does Your Energy Come From?
We provide safe, reliable energy through a balanced mix of clean energy and traditional resources.
NorthWestern Energy encourages South Dakotans to prepare for severe winter weather
Date: Jan 10, 2024
Sioux Falls, S.D. – Jan. 10, 2024 – Temperatures in areas of South Dakota will drop below zero this week, according to the National Weather Service. Snow, strong winds and severe wind chill is also forecast in NorthWestern Energy’s South Dakota service areas.
South Dakotans are relying on NorthWestern Energy to keep their homes and businesses operating safely. Extensive planning begins when storms are forecast. NorthWestern Energy’s crews and equipment are positioned to quickly respond to any issues.
While we prepare our systems year round to meet peak energy demands in extreme conditions, system outages affecting customers can occur. We always want our customers to be prepared too. Time spent planning and preparing before a storm will help keep you and your family safe when severe weather hits and if you do experience an outage.
- Ensure all your electronic/mobile devices are fully charged.
- Charge portable charging devices, such as battery banks.
- If you have an emergency power source, such as a generator, know how to use it properly.
- Prepare an emergency outage kit. Keep necessary food, medicine, and other supplies on-hand, including batteries for flashlights.
- Have a portable radio, TV or NOAA Weather Radio on hand to monitor important information.
- NorthWestern Energy’s outage page, www.northwesternenergy.com/outages/outage-map provides updates on repair and restoration. Bookmark energy service outage pages for quick and easy reference.
Find more outage safety information at https://www.northwesternenergy.com/safety/outage-safety
Safety is our priority for our customers and crews.
Keep yourself and others at least 30 feet away from downed or damaged power lines. NorthWestern Energy customers can report outages online at https://www.northwesternenergy.com/outages or call our emergency line, 800-245-6977.
Make sure your natural gas meter’s regulator vent is clear of snow and ice so the flow of natural gas into the home can be regulated properly. Use your hand or a broom to gently remove snow from a meter. Never use a shovel on a meter.
If you smell natural gas, leave the area immediately and when at a safe distance, call 911.
If you see energy company crews, stay clear of their worksite and drive cautiously when passing by.
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NorthWestern Energy - Delivering a Bright Future
NorthWestern Energy provides essential energy infrastructure and valuable services that enrich lives and empower communities while serving as long-term partners to our customers and communities. We work to deliver safe, reliable, and innovative energy solutions that create value for customers, communities, employees, and investors. We do this by providing low-cost and reliable service performed by highly-adaptable and skilled employees. We provide electricity and / or natural gas to approximately 764,200 customers in Montana, South Dakota, Nebraska, and Yellowstone National Park. We have provided service in South Dakota and Nebraska since 1923 and in Montana since 2002.
Media Contacts:
Jo Dee Black
866-622-8081