Report a Power Outage | NorthWestern Energy

Scam alert: We're getting reports of increased scam activity. Montanans report being contacted by scammers pretending to be NorthWestern Energy and calling from NorthWestern's number. Remember, NorthWestern Energy sends multiple disconnection notices before shutting off service and offers several bill payment options. We never demand prepaid cards. Click to learn more.

If you smell gas or there is an electrical hazard that is causing an unsafe environment please ensure you retreat to a safe and secure area and dial 911 or one of the following NorthWestern Energy emergency numbers:

Montana (888) 467-2669
South Dakota (800) 245-6977
Nebraska (800) 245-6977

If you're experiencing an outage, report it using the form below. You can also get up-to-date outage information on our online outage map.

Visit the outage map

Customer Information Required

First and Last Name

Phone Number on Account

City

State

What is the problem?

Account # or Outage Address Required

Account Number Where is your account number

Outage Address Where is your service address on your bill

For Business

For Investors

Report an Outage

If you're experiencing an outage, report it using the form below. You can also get up-to-date outage information on our online outage map.

Customer Information Required

Account # or Outage Address Required

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