Report an Outage

Call 911 and NorthWestern if you smell gas or see an electrical hazard

If you smell gas or there is an electrical hazard that is causing an unsafe environment please ensure you retreat to a safe and secure area and dial 911 and one of the following NorthWestern Energy emergency numbers:

Montana: 888-467-2669
South Dakota: 800-245-6977
Nebraska: 800-245-6977

Natural gas outages and issues

If you're experiencing a natural gas outage, please call us. Do not use the form below to report gas issues.

If you're experiencing an electric outage, report it using the form below.

Visit the outage map

Customer Information Required

Account # or Outage Address Required

Where is your account number
Or
Where is your service address on your bill

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